Message Management System

What is Message Management System?

Message Management System (IMS) allows businesses to manage their commercial electronic messages (e-mail, SMS, phone calls, etc.) to customers. The main purpose of IYS is to organize the communication processes of businesses and ensure compliance with legal requirements. Message Management System protects the rights of both businesses and consumers by ensuring effective management of commercial electronic messages.

The IYS system collects and manages customer contact information and permissions of businesses in a central location. It ensures that commercial messages are sent in accordance with the law and prevents unnecessary messages from being sent to customers. Commercial electronic messages include communication methods such as e-mails, SMS and phone calls that businesses send to customers for marketing purposes. These types of messages are used to inform customers about new products, promotions or events. Business electronic messages are an important way to increase interaction with customers and strengthen the bond between business and customer.

IYS increases customer satisfaction by preventing unwanted messages from being sent to customers. Customers decide which messages they want to receive and can easily manage them. This contributes to increasing customer satisfaction. Message Management System saves time and cost by automating the communication processes of businesses. Businesses can manage customer permissions and messaging processes more quickly and efficiently. This increases the operational efficiency of businesses.

How to Apply for the Message Management System Regulation?

Application to the Message Management System is carried out via e-Government. First, log in to https://iys.org.tr/hizmet-saglayici/basvuru/yeni-giris and start the application by clicking on the e-Government login button on the screen that opens. Identity verification is done by entering e-Government information. Then, the e-mail verification process is started by entering the corporate e-mail address of the Service Provider. The verification code is sent to the corporate e-mail address you specified and the e-mail account is verified by entering this code on the verification screen.

In the next step, phone verification is performed by typing the mobile phone number of the authorized person. The verification code is sent to the mobile phone and verification is completed by entering this code. Since e-Government is logged in, TR ID number information is entered automatically and cannot be changed. On this page, the query is made by entering the MERSİS number of the Service Provider and it is checked whether the TR ID number is the authorized person of the Service Provider. If you do not have a MERSİS number, support can be obtained via bilgi@iys.org.tr.

During the application process, the Information Text must be read and accepted. Tax Office and Contact Number information under Commercial Information is entered manually. After the Information Text is read and accepted, the next step is taken.

The Usage Commitment is read and approved and the application can continue after accepting this commitment. Then, the trademark information registered on the Service Provider is entered. New brands can be added by pressing the Save button. If you do not have a registered trademark or you communicate with your trade name, the application can be completed by writing the trade name of the company without the need to attach documents. The brand name must be registered by the Turkish Patent and Trademark Office. The trademark registration certificate must be uploaded and documents showing the right of use between the trademark owner and the applicant service provider must be submitted.

At the final stage of the application, the accuracy of the information provided is declared and the application is completed by clicking the confirm button. It is important to keep your application number. After your application is reviewed by the relevant units, you will be informed via the specified e-mail and mobile phone number.